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Dear Joe Bente, Thank you for contacting OWC customer support. I am sorry but your OWC support request has come through incomplete. Also I am unable to locate an account using your name and email address. Please provide your OWC order number, your computer make/model/processor/OS and a detailed description of what you need assistance with. Once we have this information we can assist you further. Thank you. Sincerely, Rebecca R. Customer Experience OWC 8 Galaxy Way Woodstock, Il 60098 The information contained in this transmission may include CONFIDENTIAL information and is intended for the use of the individual or entity named above only. If the reader of this message is not the intended recipient, you are hereby notified that any use, dissemination, distribution or copying of this communication is strictly prohibited. Think before you print, to save energy and paper. -+=-=+-=+-=+-=+-=+-=+-+=-=+-=+-=+-=+-=+-=+-+=-=+-=+-=+-=+-=+-=+-=+-=+-=+-=+- Case: 00190203 ref:_00D41fv8t._50041UKRkz:ref <div style="clear:both; padding-bottom:0.25em"></div> </div> </div> <p class="day-date"> <em>posted by Isabel Gwendolyn at <a href="http://isabelgwendolyn.blogspot.com/2018/04/confirmation-needed-ai.html" title="permanent link">2:37 AM</a></em> <span class="item-action"><a href="https://www.blogger.com/email-post.g?blogID=3946862022646733599&postID=6879354107564422533" title="Email Post"><img class="icon-action" alt="" src="https://resources.blogblog.com/img/icon18_email.gif" height="13" width="18"/></a></span><span class="item-control blog-admin pid-1806833360"><a style="border:none;" href="https://www.blogger.com/post-edit.g?blogID=3946862022646733599&postID=6879354107564422533&from=pencil" title="Edit Post"><img class="icon-action" alt="" src="https://resources.blogblog.com/img/icon18_edit_allbkg.gif" height="18" 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